Simply browse our online shop, select the item you like, choose the size/colour where applicable, and click Add to Cart. When you’re ready, go to checkout, enter your delivery details, choose a payment method and confirm your order. After this you’ll receive an email confirmation.

No, you can check out as a guest. If you create an account, you’ll enjoy faster checkout, access to order history and loyalty benefits.

Your order number is included in your order confirmation email and can also be seen when you log in to your account.

Orders can be amended or cancelled only before they have left the warehouse. Please contact customer service as soon as possible with your order number to request changes.

We use all major carriers and local courier partners. You’ll be asked to choose a delivery method at checkout.

After despatch you’ll get an email with your tracking details. If you have an account, you can also check the status via your order history.

Yes, we ship worldwide. Shipping costs will apply and will be calculated at checkout.

We offer a range of secure payment options for your convenience. You can pay using Visa, Mastercard, American Express, Apple Pay or Google Pay. All transactions are encrypted to ensure your personal and payment information remains safe.

Yes. If you require an invoice, please select the appropriate option and fill in your company details during checkout.

Answer

If you need a different size, you’ll need to return the item first - exchanges aren’t processed directly. Once returned, you can place a new order for the correct size.

Most items can be returned within 14 days of receipt. They must be unused, with tags and original packaging where possible. Detailed return instructions are provided on our website or included with your order.

Refunds are issued using the same payment method used at purchase, usually within 14 days of receipt of the returned item.

Please contact customer support immediately with your order number, a brief description and photos if it’s defective. We’ll arrange a suitable resolution, such as replacement or refund.

Send an email including your order number, product name, photos of the issue and a brief description of the problem. You will then be guided through the process.

Yes - just contact customer services and we can arrange this for you.

You become a member of the loyalty programme by creating an account. You’ll earn points with qualifying purchases that can be redeemed for discounts on future orders.

Points are valid for 12 months from the date they are earned and will expire if not used within that time.

Size chart is available on every product page, as well as in the Size Guide section, which you can find here.

Our SCOPES fabrics are blends of polyester, viscose and spandex to balance stretch and performance. Depending on the model, the percentage of each material may vary.

or best results, turn the garment inside out before cleaning. Wash at 30°C using a mild, hygienic detergent. Avoid tumble drying. Press on low heat, not exceeding 100°C.

These care details are usually included with the garment and listed under each product on our website.

Login to your account and update your address in the profile or delivery address section.

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